Privacy Policy

Last Updated: October 1, 2026

At The Peaks Pet Nanny, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.

This Privacy Policy applies to information collected through our website, https://thepeakspetnanny.com/, our online booking and client systems, and information you provide to us when contacting or using The Peaks Pet Nanny services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, complete a form, request pet care services, create or use an online client account, communicate with our team, or otherwise interact with our business.

Depending on how you interact with us, this information may include:

Your name
Home address, town, and ZIP code
Email address
Phone number
Requested service dates and scheduling information
Information about your pets, including names, routines, medications, health considerations, behavioral concerns, and care instructions
Home access or service-related instructions that you choose to provide
Communications you send to us
Information submitted when applying to join The Peaks Pet Nanny team
Other information you voluntarily provide in connection with our services

When payments are made in connection with our services, payment information may be processed through third-party payment or booking providers. Those providers may collect and process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Approximate location based on IP address
Referring website
Date and time of visits
Website interaction and usage information

We may use analytics services, such as Google Analytics, to better understand how visitors use our website and to help us improve its performance, content, and user experience.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Determine service availability
Schedule and coordinate pet care services
Provide pet sitting, dog walking, overnight care, and other requested services
Communicate with clients about appointments, scheduling, pets, and service updates
Match clients with appropriate Peaks Pet Nannies
Provide Pet Nannies with the information reasonably necessary to care for pets and access the client’s home
Manage client accounts and bookings
Process payments and maintain business records
Provide customer service and support
Review applications from prospective Pet Nannies
Improve our website, services, and customer experience
Protect our website, business, clients, Pet Nannies, and systems from fraud, misuse, or security threats
Comply with legal, regulatory, insurance, accounting, or other business requirements

We may contact you by email, phone, or text message when reasonably necessary to respond to your inquiry, coordinate services, provide updates, or manage your client relationship with us.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website traffic, and improve our services.

Cookies are small files stored on your device by your browser. Depending on your browser settings, you may be able to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.

We may also use third-party analytics services, including services such as Google Analytics. These providers may use cookies or similar technologies to collect information about website usage in accordance with their own privacy policies.

Online Booking and Client Accounts

The Peaks Pet Nanny may provide access to online booking, scheduling, account management, or client portal services.

When you use these services, additional information may be collected or processed in order to manage your account, schedule services, communicate with you, and process transactions.

Some of these functions may be provided or supported by third-party technology providers. Your use of those systems may also be subject to the provider’s applicable privacy policy and terms.

How We Share Information

We do not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide services, including with:

Peaks Pet Nannies assigned to provide services to you
Website hosting and technology providers
Scheduling and client management providers
Communication providers
Payment processors
Analytics providers
Professional advisers, insurers, accountants, or legal advisers
Other service providers that assist us in operating our business

We only share information with these parties to the extent reasonably necessary for them to perform services on our behalf or support our business operations.

We may also disclose information when required by law, legal process, court order, governmental request, or when we reasonably believe disclosure is necessary to protect the safety, rights, or property of The Peaks Pet Nanny, our clients, our Pet Nannies, or others.

Pet Care and Home Information

Because The Peaks Pet Nanny provides in-home pet care services, clients may provide information related to their homes, pets, routines, medications, schedules, and access instructions.

We use this information only as reasonably necessary to coordinate and provide requested services, support our clients, maintain appropriate business records, and protect the safety of clients, pets, Pet Nannies, and property.

Information necessary to perform a scheduled service may be shared with the Pet Nanny assigned to that client.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain client and business records, comply with legal, tax, accounting, insurance, and contractual obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the personal information we maintain from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request information about the personal information we maintain about you
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Ask questions about how your information is used or shared
Withdraw consent where processing is based on consent

Certain information may need to be retained where required for legal, accounting, security, insurance, contractual, or legitimate business purposes.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, booking systems, or other online services.

We are not responsible for the privacy practices, security, or content of websites or services operated by third parties. We encourage you to review the privacy policies of any third-party services you use.

Children’s Privacy

Our website and services are intended for adults seeking pet care services and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that personal information has been collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe that a child has provided personal information to us may contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, the information we collect, or your privacy rights, please contact us:

The Peaks Pet Nanny
Serving Northern New Jersey
Email: gina@thepeakspetnanny.com
Phone: 973-601-3035
Website: https://thepeakspetnanny.com/