We provide convenient, dependable (in-your-home) personalized pet care.

• Dog Walking - a reoccurring schedule or as needed.
• Pet Sitting - for dogs and small furry or feathered friends.
• Cat Sitting - kitty care in the comfort of their home.
• Overnight Care - a 10-12 hour slumber party with your pets!

Our philosophy is that our cherished pets are much happier and relaxed in their own home with their familiar sights, smells, and routines. They have all the comforts of home and feel calm and happy to see their dedicated Peaks Pet Nanny.  While we understand the need, we are not a kennel or take customer's pets into our homes.

Our dedicated team of Pet Nannies are covered by our liability insurance and honesty bond. We have removed the guesswork of whom you can trust with your furry family members. Our close-knit team of Pet Nannies has been carefully cultivated with mature, kind, and dependable dog & cat enthusiasts. Many people apply to be a Peaks Pet Nanny, but only a few are selected. Our team is interviewed, background and reference checked, and trained.

Absolutely, it's actually required! We will coordinate a "New Client Meeting" for introductions and learn your pet's routine and personality. This first meeting is very important and unfortunately why we can't always help new customers with a very last-minute need.

Our visits are tailored to each client. Our service includes feeding, fresh water, washing the food & water bowls, dog walks, and playtime in the yard (or indoors if the weather is terrible). Brushings, litter box cleanings, and administering medications are all included. We are happy to plan a schedule to fit your pet's needs and keep them happy and in the comfort of their home.

We also provide household tasks such as fetching the mail, deliveries, and watering plants or outdoor flowers. Please let us know if you require a particular service; we are happy to help. After each visit, our Pet Nanny will leave behind a written report card. We are also happy to provide text updates with pictures or videos.

Please always contact the Office to change any visits or appointments, (not the Pet Nanny).

Our Pet Nannies are happy to send updates, however they can not change the schedule or a customer's invoice.

• Email Us
• Call 973-601-3035
• Book or Update Information Online Anytime

We carefully plan out our schedules to meet the needs of each customer, and we don't charge for cancellations with adequate notice. Please keep in mind we may have turned away other customers or altered personal commitments. We are very fortunate to have a team of devoted nannies who set aside their time to care for our customers.

• Dog Walking: Please provide at least 24 hours notice, or the regular rate applies, as this time was reserved for your visit
  
• Pet Sitting: Cancellations made three (3) days or less before service starts are charged 50% of the invoice.
• Overnights & Holiday Care: Cancellations made five (5) days or less before service starts are charged 50% of the invoice.
• Once an appointment begins, any visits booked but no longer needed are invoiced at the full rate, as this time was reserved for your visits.

Payments are made through the Office, not the Pet Nanny. Pet Sitting & Overnight Care are due in full before each appointment begins.  

Daily Dog Walking is invoiced at the end of each month.

• Zelle Bank Transfer: please use: gina@thepeakspetnanny.com

• Credit Cards: are entered into the portal (3.5% processing fee).

• Checks are Mailed To: 

The Peaks Pet Nanny

949 Hunters Ridge. 

Lake Hopatcong, NJ 07849

Gratuities are always appreciated for a job well done! It allows you to acknowledge your Pet Nanny's dedication to your pet and your home. 100% goes directly to your Pet Nannies!

Gratuities Can Be…

• Easily added to each appointment.
• Sent by Zelle to the Office.
• Left behind & marked for your Peaks Pet Nanny.

We ask our clients to hold their own keys and recommend an outdoor hide-a-key statue or fake rock. Or a weather-proof lockbox to store two (2) tested keys. (Key storage options can be found on Amazon.) Two keys are required to ensure a backup is always available. This way, keys always remain safely stored at your premises, and our Pet Nannies can access your home, even at the last minute.

• Door codes are ideal.
• Keys can be hidden in a secure & easily accessible location for our use.
• Garage codes can be provided. However, please hide a backup key in the event of a power outage.
• If we need to pick up or return keys, a $20 fee will apply.

Medications are given as directed, but a Peaks Pet Nanny cannot be held responsible for any complications that may arise. Excessively shy pets with medical problems can be a severe risk. If you have such a pet, this should be thoroughly discussed.

Accidents happen; we will do our best to clean up any mishaps accordingly. All cleaning products, paper towels, and trash bags are to be provided by the client and readily available.

• Dog Walking: Daily dog walking may be canceled as a safety precaution if road conditions are unsafe. Clients are notified if we can not safely reach their homes.

• Pet Sitting: We will carry out the schedule to the best of our ability and when road conditions allow us to drive safely. We will contact your "Inclement Weather Contact" in the case of severe delays.

If emergency care becomes necessary, The Peaks Pet Nanny will attempt to contact the client. If the client cannot be reached, The Peaks Pet Nanny is authorized to act on the client's behalf for the pet's medical care. We reserve the right to utilize the services of any available veterinary clinic. If time or location permits, we will attempt to use your primary veterinarian.

• Notify the Office if you have changed your locks, garage, or alarm code since our last visit.
  
• Leave out your itinerary and contact information if traveling overseas.
  
• Ensure ID tags, registration, and Rabies vaccine are current. Food, treats, and kitty litter should be well-stocked and readily available.
• Check collars, gates, and the fence to ensure they are secure.
• Sharp objects, plastic bags, and anything else that may harm your pet should be removed.
• Put away shoes, the kids' toys, or other items that may be used as a chew toy.
• Cleaning products and medicines should not be left out.
• Insect, weed killer, rat poison, fertilizer, and paints should be safely stored.
• Close the doors to any rooms or sheds where a pet may get into trouble.
• Consider leaving on soft music and lights. Pets are much more comfortable when not left in complete silence or darkness.
• Enjoy Your Vacation knowing your pets are in great hands!