- Why Wag! and Rover Aren’t So Hot
When it comes to getting onboard with Wag! and Rover, applicants typically take online quizzes. However, unlike a personal, in-person assessment, there's no representative from either company present to evaluate their animal-handling skills. Choosing a pet sitter or dog walker is somewhat reminiscent of selecting an Uber or Lyft driver – relying on starred ratings and availability.
Interestingly, the standard procedure doesn't include a meet-and-greet between the pet and the caregiver, although it can be scheduled. This might raise a concern for some of us, considering the possibility of strangers entering our homes. There have been instances of animals getting scared or even running away, creating a less-than-ideal situation. Unfortunately, there have been reports of attacks and lost dogs involving walkers from both companies, as covered by sources like SFGate and Bloomberg News.
Now, here's where it gets a bit tricky – both Wag! and Rover seem to downplay their responsibility in these situations. In fact, they've gone as far as hiring lawyers to protect their brand reputation. There's even a case where Wag! sent a cease and desist letter to an owner who spoke out on social media about how the company handled the loss of her dog.
So, as pet owners, it's essential to be aware of these potential risks when choosing a service. Your furry friends deserve the best care, and understanding the ins and outs of the process can help you make an informed decision.
Wishing you and your pets all the happiness and safety in the world!
Owner of The Peaks Pet Nanny